**Crypto Exchange ChangeNOW Simplifies Trading with New Features and Enhanced Infrastructure**
Crypto exchange ChangeNOW has introduced a range of new features and improvements designed to simplify crypto trading and swaps. According to Chief Strategy Officer Pauline Shangett, the platform operates as a “middleman” between users and exchanges, executing trades using its own liquidity rather than requiring users to interact directly with order books or manage complex fees and interfaces.
### How ChangeNOW Works
When a user swaps tokens on ChangeNOW, the platform uses its own inventory and pricing derived from exchange order books, market-data feeds like CoinMarketCap, and an in-house liquidity engine. This infrastructure allows swaps to be completed in minutes across more than 110 blockchains, including Ethereum, Binance Smart Chain, and Solana. The company recently achieved a median settlement time of under one minute for a USDT-to-ETH swap in benchmark testing, compared to an industry median of around 45 minutes.
### New Features
ChangeNOW’s latest offerings extend beyond basic swaps:
– **Private Transfers:** These obscure the sender’s wallet address and on-chain trail from the recipient while maintaining AML monitoring.
– **Permanent Exchange Address:** A fixed, reusable deposit address that automatically converts incoming crypto into a preselected payout coin, ideal for recurring conversions.
– **Crypto Payment Link:** A shareable link that allows users to request or accept payments in Bitcoin, stablecoins, and over 100 other assets.
– **Prediction Markets Hub:** Aggregates prediction markets from across crypto, politics, finance, and pop culture, explaining how YES/NO contracts work and how platforms like Polymarket and Kalshi are gaining attention.
### Supporting Liquidity and Demand Management
To handle demand spikes, ChangeNOW actively manages liquidity by geography and token type. The platform pre-positions inventory for events such as the Dogecoin frenzy, Monero liquidity crunches, and new token launches. For thinly traded or volatile pairs, it may impose minimal or maximum trade sizes—as low as $2—or adjust network fees during times of Ethereum congestion.
### Trust and Support
ChangeNOW holds a 4.6 rating on Trustpilot based on more than 13,000 reviews. Its support structure includes an L0 community team, L1 chat and email support, and escalation paths to L2 and L3 engineers, with emergency protocols for rapid response.
### Future Developments
Looking ahead, Shangett highlighted the platform’s cross-DEX bridging capabilities as a cheaper and faster alternative to traditional bridges, along with continued focus on privacy features that prevent “doxing” of wallet addresses. ChangeNOW is also working to streamline its operations and enhance speed, safety, and security.
https://www.decrypt.co/2026/07/19/change-now-crypto-exchange-new-features-private-transfers-prediction-markets/
